2 The information we collect and when
3 How we use your information
4 Who we might share your information with
5 How we keep you updated on our products and services
6 How long we keep your information for
7 How to contact us
The DPIA is managed and operated by The DPO Centre Ltd who are therefore the controller of any personal data processed in connection with The DPIA. This includes any processing associated with the website, newsletter, social media posts and other online of offline communication.
We may change our Privacy Policies from time to time, we recommend that you check this policy regularly to keep up-to-date.
2. The information we collect and when
We would have obtained your personal information by either;
Visiting our website;
Completing a contact form;
Signing up to our newsletter;
3rd party lists (e.g. Dun & Bradstreet) who rely on legitimate interest for collecting; or
Existing and prospective clients.
3. How we use your information
Contacting you about relevant industry specific news stories, articles or blogs
Contacting you about services from us
Marketing/analytics from our website using cookies
4. Who we might share your information with
We may share your personal data with other organisations in the following circumstances:
If the law or a public authority says we must share the personal data;
If we need to share personal data in order to establish, exercise or defend our legal rights (this includes providing personal data to others for the purposes of preventing fraud and reducing credit risk); or
From time to time, we will employ the services of other parties for dealing with certain processes necessary for the operation of the Website. However, all the information we share will be collected and anonymised, so neither you nor any of your devices can be identified from it; or
reCAPTCHA from Google helps protect websites from spam and abuse. A “CAPTCHA” is a test to tell human and bots apart. It is easy for humans to solve, but hard for “bots” and other malicious software to figure out. By adding reCAPTCHA to our site, we can block automated software while helping us welcome real users like you.
First, the reCAPTCHA algorithm will check to see if there’s a Google cookie placed on the computer being used. Then, an additional reCAPTCHA-specific cookie will be added to your browser, and a complete snapshot of the browser window at that moment in time will be captured, pixel by pixel.
Some of the browser and user information collected at this time includes:
All cookies placed by Google over the last 6 months,
How many mouse clicks you’ve made on that screen (or touches if on a touch device),
The CSS information for that page,
The language your browser is set to,
Any plug-ins you have installed on the browser, and
The data you supply via the form
For the purpose of their promotional activities we will not share your information with any third parties for the purposes of direct marketing.
We use data processors who are third parties who provide elements of services for us. We have Data Processor Agreements in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us or further sub-processors who must comply with our Data Processor Agreement. They will hold your personal data securely and retain it for the period we instruct.
Website Support provider
Client Management System
Email marketing tool
Website analytics tool
5. How we keep you updated on our products and services
We will send you relevant news about our services in a number of ways including by email, but only if we have a legitimate interest to do so and we have completed a legitimate interest assessment for the processing activity.
The DPIA newsletters and marketing communications will only be sent to business to business contacts.
Each email communication will have an option to object to the processing, if you wish to amend your marketing preferences, you can do so by following the link in the email and updating your preferences.
6. How long we keep your information for
Contacts will be kept in our client management system for 2 years after our last contact with you or some other identifiable action, at which point it will be deleted.
Website forms will be stored in the website CMS for no longer than 30 days.
Contacts that have updated their preferences or exercised their right to object or requested erasure will be removed from the active list and moved to a suppression/ ‘do not contact” list. The list supports the individual’s right to object and is held for compliance rather than for direct marketing purposes.
7. How to contact us
If you would like to exercise one of your rights, or you have a question or a complaint about this policy, the way your personal information is processed, please contact us by one of the following means:
By email: email@example.com
By post: The Suffolk Enterprise Centre, 44 Felaw Street, Ipswich, Suffolk, IP2 8SJ
The DPIA Team
This Policy was last updated on 17/02/2020